can someone please help me out??

[11122478]

i just got the game on the first day it came out. looked at screenshots and it looks great! if would be even beeter if i could play it... when i try to play the game it comes up with this pop-up...

"failed to create direct3D device.

this error has also been sent to debug.log

ok to continue......cancel to exit"

if i press ok is will come up with a send error or dont send error report for windows.

is there anyone that knows how i can fix this prblem?? I SO WANT TO PLAY THE GAME!!

[Fluxx]

Post your system spec and we'll try our best.......:bounce: :tup:

[11122478]

specs:

OS: windows XP HE
celeron CPU 2.53 GHz
448 MB RAM


if there is anything else that i need to put then just say

[Warspite]

Go to Start/Run and type "dxdiag". This creates a comprehensive list of components and drivers - something somewhere is not installed properly. You need Direct X 9.0c to play RCT3 - is your PC using this? Do you have up to date graphics drivers installed?

[11122478]

i did what you said war and on there it says the the directx that u say i nedd installed is installed. is there anything else that you can think that is the problem? i even did a test on the directx3d, and that is all working fine aswell.

I JUST FOUND THAT THE ERROR GETS SENT TO A FILE..I WENT TO THE FILE AND THIS IS WHAT IT SAID...

"*** FATAL ERROR *** : IDirect3D::CreateDevice failed."

[11122478]

sorry for the double post..this is all the info from the place u told me to goto...

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell NEC
System Model: 00000000000000000000000
BIOS: Award Medallion BIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.53GHz
Memory: 448MB RAM
Page File: 456MB used, 153MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

will this help you out???

[Fluxx]

Do you have onboard graphics?

When you run dxdiag it should tell you what graphics card you are using.

Under Display Devices it will tell you what you have got.

Or right click on your desktop, select properties, then settings, then advanced

in the box is a tab with your graphics card on it....:tup:

[TomW]

I have exactly the same problem as 11122478!

[11122478]

Card name: SiS 651C
Manufacturer: SiS
Chip type: SiS 661FX Rev 00
DAC type: Internal


is that all the info that u need? if u need more then just say...

[Raxor]

same problem with me, a restart solves it, but it is a pain to be constantly restarting to play games...

Machine name: RAX2
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 11/27/03 13:15:49 Ver: 08.00.09
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 1022MB RAM
Page File: 466MB used, 1993MB available
Windows Dir: H:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

and graphics card

Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9600 XT AGP (0x4152)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4152&SUBSYS_7C19174B&REV_00
Display Memory: 128.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6483 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/29/2004 08:22:42, 216576 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 9/29/2004 08:22:22, 800256 bytes
Device Identifier: {D7B71EE2-0212-11CF-A86D-135CA1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4152
SubSys ID: 0x7C19174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Failure at step 39 (SetDisplayMode to 640x480x16): HRESULT = 0x80004001 (Not implemented)
D3D8 Test Result: The tests were cancelled before completing.
D3D9 Test Result: The tests were cancelled before completing.

[TomW]

With me, the game just won't load at all.
My specs:
General:
OS: Microsoft Windows XP Home Edition
RAM: 382MB
Processor: Intel Pentium 4 - 1.70GHz


Graphics:
Name: MOBILITY M6
Manufacturer: ATI Technologies Inc.
Chip Type: Moblity Radeon (LY)
DAC Type: Internal DAC (350MHz)
Approx. Total Memory: 16MB
DirectX: Version 9.0b (4.09.0000.0902)

If you need something more detailed, just tell me!

[11122478]

i tried a restart and that still didnt make it work for me

[Auth]

I Know This May Be A Long Shot But Do You Guys Have Microsoft SP2 On Because I Had It On And It Caused All Kinds Of Problems With Graphics And Other Stuff.

You Could Try IT Without?

If Not Try Upgrading Your Memory.

Hope This Helps

[11122478]

yes i do have microsoft SP2 on here, how would i go about on taking it off??

[Raxor]

it would be the first problem with sp2, but i dont think it is that, it works fine on the other computer with sp2 no problems, i think it might be my monitor. ill try a different one and see...

[11122478]

is there anyone that can tell me how to take the windows SP2 off my pc?? or is there no way to take it off once it is installed??

[Fluxx]

OK
This is for TomW and 11122478

Guys, I dont think your graphics chipset are supported in the game. In the minium requirements it states

Video: Any ATI Radeon™ or GeForce™ 2 with 32MB or higher; or other video card with 32MB and hardware T&L (ATI Radeon™ 64 MB SDR or GeForce™ 2 Pro or other video card with 64 MB or more memory and hardware T&L recommended)*

The important bit is hardware T&L.

The MOBILITY M6 is the mobility version of the Radeon 7200.
It's lacking a few features the desktop 7200 has, but in terms of performance, the mobility 7000 utilizes shared v-ram, whereas the M6 uses dedicated v-ram, so if you want a comparison, it's a desktop 7200, underclocked, with POSSIBLE (depends upon the Oem) powerplay support, and with no hardware t&l.

As for 11122478

Your SiS 651C is (to the best of my knowledge :lightbulb ) an intergrated graphics processor that cant do t+l either....:frownblue

Sorry if this isnt what you wanted to hear......:(

[11122478]

ok thanks alot for the help fluxx, and no its not what i wanted to hear really :(:(

[11122478]

would this card be ok to use???? here is all the info for the card:

Product Description
Connect 3D RADEON 7000 - graphics adapter - RADEON 7000 - 64 MB

Device Type
Graphics adapter

Enclosure Type
Plug-in card

Interface Type
AGP 4x

Graphics Processor / Vendor
ATI RADEON 7000

RAMDAC Clock Speed
300 MHz

API Supported
OpenGL, DirectX

Video Memory Installed ( Max )
64 MB

Video Output
2048 x 1536 / 75 Hz - 24-bit (16.7 million colours)

Max Monitors Supported
2

TV Interface
TV out

Compliant Standards
ISO 9001, DDC-1, DDC-2B

System Requirements
Microsoft Windows 98 Second Edition / Windows ME, Microsoft Windows 2000 / XP

[Fluxx]

It is a graphics card, but its not ideal. Its not too good for the latest games, Im sorry to say. :frownblue


First of all make sure your motherboard has an AGP slot (Its a brown one above the white ones that your modem/sound card sits in, in case you didnt know)

Now Im not here to tell you to spend money on a fancy graphics card............BUT:lightbulb .....I think you need something with a bit more power.......like

THIS! (http://www.ebuyer.com/customer/products/index.html?rb=2865772947&action=c2hvd19wcm9kdWN0X292ZXJ2aWV3&product_uid=74653)

Its all a question of budget ......:weirdblue

If you click on the link, read the reviews and see what you think.....:tup:

EDIT: I found this from the games creator David Braben

We believe all Nvidia cards from Geforce 2 onwards (including the Geforce 2MX), and all ATi Radeons from the 7200 onwards will play the game, with recent installed drivers.

[11122478]

thanks alot for your help. and thanks for the little hint about the colors with the mother board;)

[Fluxx]

Thats what Im here for.......:tup:

Let us know what happens.....:D

[GroundZero]

I have the same problem but im running a ATI X800 XT which shows that having a new graphics card does not iron out this problem