Please Help!!!!

[mandypaige]

hi there

i have just recently brought this game and im dying to actually have a go of it but everytime i play it only stays on for about 10mins and then it throws me out to a blue screen and i have to restart the whole computer as i cant do anything else, when the computer comes back on it sais the system has recovered from a serious error and i send an error report,this then tells me that the problem was caused by a driver device but not which one,so i updated every driver i have and installed the patch and it still happens, someone please tell me what im doing wrong? i took the first copy i brought back to the shop and changed it for a new one and i have tried it in a friends comp but it doesnt work on his either so i really dont know what to do and im literally dying to play this for longer than 10 mins

amanda:lightbulb

[Fluxx]

Hi and welcome to the forums.

Can you post your system specs here please and theres bound to be someone who can help. :)

[TRAFMAN]

i feel exactly the same way amanda!

[mandypaige]

Originally posted by Fluxx
Hi and welcome to the forums.

Can you post your system specs here please and theres bound to be someone who can help. :)

oh god i dont really know any of that stuff but i know i have one of the latest ati graphics cards and i have updated that and my mother board drivers

[TRAFMAN]

ok, open a run box (from the start menu) and type in "dxdiag" (without speech marks).

a window should open, "directx diagnostic tool".

wait for this to collect all the information about your PC (look for the bar in the bottom left), then click the "save all information" button.

save the file, then go to where you saved it and open it up. copy all the information from it and post it here.

[mandypaige]

System Information
------------------
Time of this report: 12/28/2004, 15:42:08
Machine name: N1-101
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
Memory: 512MB RAM
Page File: 261MB used, 987MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9600 Series AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_2064148C&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6497 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/1/2004 03:12:50, 221184 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 12/1/2004 03:12:28, 873984 bytes
Device Identifier: {D7B71EE2-0210-11CF-5D6E-6E00A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x2064148C
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: NFORCE_VAD
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvapu.sys
Driver Version: 6.14.0442.0030 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/25/2004 15:58:04, 396032 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: nvapu.sys
Driver Version: 6.14.0442.0030 (English)
Driver Attributes: Final Retail
Date and Size: 5/25/2004 15:58:04, 396032 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------

[mandypaige]

there was more but it wouldnt all fit! do you need more?

thanks Amanda

[TRAFMAN]

no that is fine. look slike we have the same problem!

your PC:
3200+ AMD Athlon XP Processor

512MB RAM

Radeon 9600



My PC:
2800+ AMD Athlon XP Processor

1024MB ram

radeon 9800XT

my PC does exactly the same almost, see



this post (http://www.uk.atari.com/third_party/forum/showthread.php?s=&threadid=4744)

[mandypaige]

oh somebody,anybody!

please help, i really want to be able to play this game!

thanks amanda

[TRAFMAN]

i'm going to wait for 1.2 update before i do anything more drastic.

[mandypaige]

yeah but when is that? and how comes some people on here can play it fine with no problems?

[LeeHaffenden]

I had the same problem as you,

I also have an ATI radeon graphics card, when i ran the game sometimes it would randomly display a blue screen and then restart the system, also sometimes when i closed the game, just as it got onto the windows desktop it would do the same.

Mine wasnt as bad as yours it only did it now and again, but then one time i tried to play it and it crashed everytime i ran the game for about 5 times.

so when my pc restarted i sent an error report and it told me the same that it was a driver problem, so i looked on the internet for new ATI graphics card updates and there was quite a recent update for download.

i downloaded it and installed it, ever since then ive never had another problem with it.


this probably wont help you, but i just thought id let you know

[Fluxx]

It may be a heat issue......:confused:

What settings are you playing at?

Have you tried lowering the high end settings? (Turn off shadows/ reflections and stuff) and then see how it runs......:eekblue:

It wont look as nice, but it is a very CPU and Graphics card hungry game. Many people with top end systems have had their machines brought to their knees by RCT3.
It wont hurt to try.

Let us know how you get on.....:tup:

EDIT: Are you playing in 'Sandbox' mode?

[mandypaige]

yes i am playing in sand box mode, does it make a difference? will it let me play in career mode?

thanks to everyone who is trying to help

Amanda

[Fluxx]

This was a reply in the US forum, to a very similar problem.....

The specs of my computer are very close to yours. I encountered the same problem you are having. If you are playing in sandbox mode, Just build on approx. one third of the land. Your park should run fine. I have solved the crash problem this way. I just build smaller parks and lots of 'em. And believe me park hopping is a lot of fun!


You can read the full thread

HERE! (http://www.ataricommunity.com/forums/showthread.php?threadid=437457)

Hope it helps....:tup:

[mandypaige]

tried completely removing drivers,cleaning drivers re installing all ati stuff and then playing in career mode and it let me play for half an hour and then crashed,someone please tell me how to fix this!!

thanks amanda