View Full Version : Disc error
michaele
17-03-2005, 15:46
I've just bought the retail version, installed it and tried running it, but the only thing i get is error :
"No disc inserted". The disc is in my DVD-drive, wtf? Does anyone have a solution to this? I've tried a reinstall to no avail. Help!
take it back and complain, and dont stop complaining until you get a new disk.
Do you have IDE drive? Some copy protections read only from IDE.
Or the game could be pirated...:eekblue:
Well if its a pirate copy youll get no help here.
Oh, it seems we have here obidient boys! Too much i must admit. He DIDN't tell, he has a pirated copy! What's wrong with you?
And as for the problem - it seems to be common.
No disc inserted - what a waste of money - anyone found a solution to this yet?
I've found a solution that works for me...
It seems the copy protection on the disk does not like Sonic DLA (drive letter access) with some DVD drives.. if you right click on the DVD drive and go to properties then click on the DLA tab and then untick 'Enable DLA on drives', that should work....
I don't know the in's and out's of it, but it worked for me, and I'm hoping it will help someone else out.
Cheers :biggringr
Well as i said the first time, take it back ;)
Merlin_Dju
18-03-2005, 19:20
Try this fix from MS
SafeDisc Windows XP Fix for Microsoft Games (http://www.microsoft.com/downloads/details.aspx?FamilyID=eae20f0f-c41c-44fe-84ce-1df707d7a2e9&displaylang=en)
Although itīs a fix for MS games it still adresses the no CD found "When running a restricted user account with fast user switching under Windows XP"
Remember to make a restore point just in case.
performance4men
18-03-2005, 22:04
I rung UK technical support and they said to ring DVD-ROM manufacturer. I rung Dell and after 2 hours of tech support from India i downloaded a patch to update my DVD-Rom drives. Then it randomly worked and hasn't worked since. As i just ripped the plug out the back of my computer 3 times in frustration at why it screwed up again, I checked and found this post and...
"It seems the copy protection on the disk does not like Sonic DLA (drive letter access) with some DVD drives.. if you right click on the DVD drive and go to properties then click on the DLA tab and then untick 'Enable DLA on drives', that should work...."
Fixed the problem in approximately 2 seconds! I don't know what's more anoying- that I had 2 hours of frustration and got no where, or that it only should of taken 2 seconds to solve. Thanks Krayzee!
"If you have a Plextor drive and experience this problem, you can try using the PlexTool application that came on the install disc, and try on different speed settings." (Thanks Buadyen and m_sunny10.)
Daveyboy154
19-03-2005, 11:36
Im having similar problems, I looked for the DLA tab but couldn't see it (my PC knowledge is pretty poor!)
Weirdly, I can run the game when I first install it, but not afterwards. Basically, I have to uninstall and reinstall the game each time I play it.
Im 99% sure my PC is an Athlon 64. It has 512mb, XT800 Pro, and a DVD drive, using XP.
Hope this helps find a fix, particularly for people here who can't play it at all at the moment :-(
Dave
Had exactly the same problem amazing the first time i played but i reinstalled it so many times i lost 3 hours of campaign work :(. take the disc out go to my computer right click dvd drive go down to properties then another box will apear click DLA then untick the box :).
I had to update my Aopen DVD Combi drives firmware for it too read.
predator71
22-03-2005, 12:08
A solved the same problem. I have an OEM DVDR and i can't update the firmware. So i choose the big solution and bought a cheap DVD reader RETAIL version (LG). This one starts the games without a problem.
predator71
:cool:
Echodyne
22-03-2005, 22:15
Originally posted by predator71
A solved the same problem. I have an OEM DVDR and i can't update the firmware. So i choose the big solution and bought a cheap DVD reader RETAIL version (LG). This one starts the games without a problem.
predator71
:cool:
Why are you posting this nonsense to every single thread in this forum ???
Buying a new drive is NOT a solution - Atari has to do some homework here. Its not my job to get this game running by buying a new drive. This is insane!!!:tdown: :tdown: :tdown: :tdown:
Peoples-Agent
23-03-2005, 02:47
Agreed.....
No way am I replacing hardware from a system not that old, which runs every other single title I have thrown at it flawlessly, including the so called buggy Half Life 2 just to get this piece of **** to work...im severely gutted, I got suckered into buying a game that does look very good, that I cannot play.
I won't my cash back, I don't get much ....so ffs ....I could put the money to what I should have used it on, stuff like food and bills.
Stick to Chuckie Egg ffs if you cannot handle real games.
Hardstuff
23-03-2005, 18:14
Ok, I did the DLA thing, and it worked fine. I played it yesterday, and today... But just now, I downloaded the patch after clicking on "online"... Now it cannot authenticate my fecking CD no matter what! What must I do to fix this?
Echodyne
23-03-2005, 18:18
Originally posted by Hardstuff
Ok, I did the DLA thing, and it worked fine. I played it yesterday, and today... But just now, I downloaded the patch after clicking on "online"... Now it cannot authenticate my fecking CD no matter what! What must I do to fix this?
You suffer from the same problem like I do. The patch updated the copy-protection from Securom 5 to Securom 7. This messed everything up. Although you (and I and a lot of other people) have the original DVD, it wont be validated.
There is nothing, really nothing you could do. I tried everything and nothing works. Its Atari (or the developers) who need to fix this.
Till now, both have not posted any comment on this issue on their website or in this forum. I am really annoyed because I feel like they don't really care for their customers.
I want an offical statement that tells us that they understood that their patch is buggy and that they are working on it.
Hey Atari, give us a note and don't leave us in the dark!!!!
i so hope they do post something :(
KingsRevenge
24-03-2005, 05:05
Originally posted by Echodyne
You suffer from the same problem like I do. The patch updated the copy-protection from Securom 5 to Securom 7. This messed everything up. Although you (and I and a lot of other people) have the original DVD, it wont be validated.
There is nothing, really nothing you could do. I tried everything and nothing works. Its Atari (or the developers) who need to fix this.
Till now, both have not posted any comment on this issue on their website or in this forum. I am really annoyed because I feel like they don't really care for their customers.
I want an offical statement that tells us that they understood that their patch is buggy and that they are working on it.
Hey Atari, give us a note and don't leave us in the dark!!!!
Well they have to diagnose the problem first, and the best way to help pinpoint exactly what could be causing it is if you sent your dxdiag and the Launch Analysis file(right click the AoW shortcut) and send it ot atarisupport.com. Have you atleast done this?
Merlin_Dju
24-03-2005, 16:50
Originally posted by Echodyne
Why are you posting this nonsense to every single thread in this forum ???
Buying a new drive is NOT a solution - Atari has to do some homework here. Its not my job to get this game running by buying a new drive. This is insane!!!:tdown: :tdown: :tdown: :tdown:
relax.. heīs trying to help. But agree on buying a new DVD-rom is way off :rolleyes: Plus it took me 2 days to find out that my old DVD-rom from the last century (1999) was the bottleneck :rolleyesa
Well, 6 days until the 1. Canīt wait to play this game....
Originally posted by Krayzee
I've found a solution that works for me...
It seems the copy protection on the disk does not like Sonic DLA (drive letter access) with some DVD drives.. if you right click on the DVD drive and go to properties then click on the DLA tab and then untick 'Enable DLA on drives', that should work....
I don't know the in's and out's of it, but it worked for me, and I'm hoping it will help someone else out.
Cheers :biggringr
This game worked perfectly after I did what Krayzee said thanks!
Peoples-Agent
27-03-2005, 15:05
Where can I find this DLA thing that people go on about?
Don't have it anywhere on my system!
how would i choose the properties of my drive? i have windows 2000
Originally posted by Echodyne
There is nothing, really nothing you could do. I tried everything and nothing works. Its Atari (or the developers) who need to fix this.AFAIK, there is nothing wrong per se with the copy protection, but it's a known fact to everyone by now that it was perhaps a little too restrictive in allowing disc access under certain conditions.
Our Customer Support has already been able to help the vast majority of all users that have experienced and reported this issue, in some cases by advising how to reconfigure your system, but in most cases by sending a new executable customized for the reported end-user environment. In those where the "fix" doesn't work, they continue to work on the case until they find a solution. That is what Customer Support is for. The main purpose of the forum is to exchange experiences, hints, tips, and ideas, i.e. not tech support, even if especially the guys at Eugen spend considerable efforts helping individual users on this forum.
That said, I update the FAQ on a daily basis with technical advise from forum users (three more suggestions for workarounds on the issues you're experiencing as late as this morning). Again, our Customer Support have been able to help the vast majority of users already, but it's really difficult to help if they don't hear from you.Till now, both have not posted any comment on this issue on their website or in this forum. I am really annoyed because I feel like they don't really care for their customers.As said in the FAQ thread (http://www.uk.atari.com/third_party/forum/showthread.php?s=&threadid=7574), only the FAQ on the U.S. forum (http://www.ataricommunity.com/forums/forumdisplay.php?s=&forumid=354) is being regularly updated (as the posts on this site have a size limit, which is already reached for the FAQ post over here; sorry about that.)I want an offical statement that tells us that they understood that their patch is buggy and that they are working on it.As for issues related to the copy protection, there really isn't very much we can do about this as long as Sony/SecuROM keeps fixing the issues that are reported (so far, they've been able to either help every user, or they're still working on it).
We do however still have one issue with the patch that is still eluding us, the "crash on 30-38% of the loading screen", but as neither Eugen or Atari's QA have ever been able to reproduce this, we really need your help to pinpoint what's causing it, so that we can fix it. Again, please refer to the FAQ thread (http://www.ataricommunity.com/forums/showthread.php?s=&threadid=455721) on the U.S. forum, which doesn't only contain advise how other users have been able to work around it, but also describes how to report it to both Eugen's programmers (http://www.ataricommunity.com/forums/showthread.php?s=&threadid=459532) and Customer Support.
Thanks in advance for your help, and again -- please accept my sincere apologies for the issues you're experiencing. I can assure you that if we had encountered any of these issues during the QA process, we would not have released this patch. Addressing this is currently our main priority alongside various cheat-prevention measures.
Peoples-Agent
29-03-2005, 21:36
Hang on,
So how many emails do I have to send to receive a resonse other than " We dont know " .....so there you have it, officially your first customer here you haven't been able to help, and I do actually know of a few others but they just sold the game on to other people who managed to get it going on their systems rather than be bothered to try and troubleshoot it.
I have sent several emails to tech support at Atari , aswell as ringing them ....(Manchester office I believe) ...aswell as various emails to Securom , which also ....last reply I got , " We dont know " ...try this new .exe file.
It really amazes me that its the first game in ten years I have come across that only loads up when it decides to, there isnt even a pattern to whats crashing it neither.
99% of the time I can't even make it to the first splash bar, let alone 38% .... formatting my PC hasn't helped, latest drivers ...everything. I am not a complete numpty who will swallow "Get your latest display drivers, chipset drivers" and all of that **** because I already have. I can give you exact versions and the date actually signed into the drivers if you like.
Infact, I can provide any information you require, but fobbing me off with "Format your PC...." ...."Its your PCs fault" etc ....how so, name a game ....and I can play it ...barr this one.
Its actually driving me to C&C Generals, this is how sad its getting.
The game is broken, simple as .... so I ask OFFICIALLY what are my rights when it comes to getting a refund?
Originally posted by Peoples-Agent
.....so there you have it, officially your first customer here you haven't been able to helpSorry if that wasn't very clear; that was with regards to the copy protection issue where the DVD isn't recognized as valid media. From your "I have had enough..." post, your issue sounds like something very different (the copy protection doesn't cause crashes) that will need closer investigation by the programmers. Sorry about that, I'll request all your details and screens from UK Customer Support and make sure they reach Eugen.
Peoples-Agent
30-03-2005, 01:13
Thanks alot there, I actually hate complaining to anybody about anything, life is way too short. But for me to spend so much time trying to play a game, I may aswell just get a soldier to pop one in my own dome for real, interactive ....!
Only good news, from my investigations thus far I have helped a fair few other people get the game going, would be nice to actually be able to play along with them for once.
- D -
same happened to me, reinstalled twice and same thing happened, is this a known bug?
Peoples-Agent
11-04-2005, 14:43
Try this......
http://www.securom.com/support/customers/atari/AMD64_actofwar.rar
Worked a charm for me, a new fresh fixed up .exe , and I was having no luck at all. Spent some time on this , and eventually ....jackpot.
Shortbus
11-04-2005, 16:49
If that doesn't work, make sure you have the AoW in your DVD drive not CD.
Hey, how do you think I earned my name? :)
I've just bought the retail version, installed it and tried running it, but the only thing i get is error :
"No disc inserted". The disc is in my DVD-drive, wtf? Does anyone have a solution to this? I've tried a reinstall to no avail. Help!
I had the same problem and the solution is to buy a new DVD drive , its sucks
but the game is running now......
I had the same problem and you can do 1. check if the DVD drive has the
same speed as the game needs.
2. If that don't work's than you have
to buy a new DVD drive (it works)
It pretty sucks but it works...........
Shortbus
12-04-2005, 01:23
Whats that? can you say it a third time? :bounce:
I've just bought the retail version, installed it and tried running it, but the only thing i get is error :
"No disc inserted". The disc is in my DVD-drive, wtf? Does anyone have a solution to this? I've tried a reinstall to no avail. Help!can anybody help with this problem
:)
Do you have IDE drive? Some copy protections read only from IDE.
i don't know what ide drive is
I had the same problem and the solution is to buy a new DVD drive , its sucks
but the game is running now......
but my drive should be fast enough
same happened to me, reinstalled twice and same thing happened, is this a known bug?
i've installed 3 times but i can't get to work either
I've found a solution that works for me...
It seems the copy protection on the disk does not like Sonic DLA (drive letter access) with some DVD drives.. if you right click on the DVD drive and go to properties then click on the DLA tab and then untick 'Enable DLA on drives', that should work....
I don't know the in's and out's of it, but it worked for me, and I'm hoping it will help someone else out.
Cheers :biggringr
i tried that and it didn't work it keeps saying insert disk
Peoples-Agent
21-04-2005, 12:12
Try patch 2 ...... then download this ..
here is the fix www.securom.com/support/customers/atari/AOW_P104_AMD64.rar
Rename it to actofwar and then just copy it into the game folder replacing the old one.
Food for thought.
Shortbus
21-04-2005, 22:44
Are you SURE you have a DVD drive and not just a CD?
Killuminati
31-05-2005, 16:46
I also have the "No Disk" message appear whenever i try to run the game from the start menu or desktop shortcut. However i found that if i ejected the disk and then closed it again autorun would kick in and the game will run fine!
Well it worked for me!
GL ;)
Shortbus
31-05-2005, 17:05
I put the game in the case and went back to ZH. Worked well too.
Killuminati
31-05-2005, 17:51
well i liked the game so putting it back in the box isnt for me!
Just need to sort the tilt out on the camara for me!
Then it'll be even better and the free look camara will have a point!
Yo krazee thanx a bunch man u rock mdr1. i only just got this game today and when iu installed it it said no disk found but what i always do instead of going tpo the manerfacturers or whatever i go and register on the frums of the company that made it, because in every prob ive had like this its always been solved by some guy on a forum not some big *** pc no it all guy on the end of a phone. Thanx again man for helping me avoid hours of frustation like some poor guys had to endure. :chapeau:
Enterprise-E
13-10-2005, 20:14
OK i have an Sony DVD combo and i can't find this DLA tab anywhere and i am getting this invalid win32 application error as well when i double click the icon on the cd? Any help would be greatly appercated. Thanks
Paul_Boland
02-01-2006, 20:21
I have found the tick for DLA. It is not in the DVD ROM properties box, but on the popup menu when I right click the DVD ROM in My Computer. It has a tick next to it at the moment. If I turn this off, how will it affect my system? Can anyone give us some info, please.
Have to say, I'm really looking forward to playing Act of War. I downloaded and played the demo and loved it. But I hate this messing around.
Paul_Boland
03-01-2006, 21:26
Ok, I tried to untick the DLA option in the popup menu and it failed so I have submitted a report to the Tech Support guys. Hope they can help me out.
Hey Paul, whats the problem your having in the first place ? maybe I can help out :)
Paul_Boland
05-01-2006, 19:29
Hi TerRain.
Tech Support got back to me and I'm sorted now. I'm playing Act Of War and loving it. Sorry for not updating this post. Thanks for the offer of help :).
I had the problem where you can install the game but you cant run the disc after that. I have both a nec combi writer and a pioneer 106 dvd reader.
Both would not play the game. Now i have winxp-pro but to get the game working fine with ni issues i just right clicked on the desktop icon and changed the compatability mode to win 2000. Game now plays perfectly.
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