a required security module cannot be activated

[thunderbird30]

I'm getting this error message whenever try to run the game.Can anyone help?

I did have *backup copy* but saw sense and bought the original.

[Springy3]

I am having the same problem, can anyone help please?

[sprout5533]

Greetings.

SecuROM™ has determined that an emulation tool has modified your PC settings.

If you are using a tool which offers the option to hide your virtual drives, please make sure that this feature is disabled so that the default settings are restored. You might need to re-install such tools to get this problem fixed.

If this does not work and you’re working under Windows™2000 or Windows™XP, you might want to fix your tampered registry entries. For other Windows™ versions please send a SecuROM™ analysis file to support (see below), as the problem will be a different one and can’t be fixed this way. Please note that these tampered entries most probably have been caused by emulation tools, not by SecuROM™!

To fix this, please download and install a tool called ‘SubInACL’ under http://www.microsoft.com/downloads/details.aspx?FamilyID=E8BA3E56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en.

We recommend installing this tool into your Windows™ installation path (e.g. C:\Windows\) to make the further steps easier for you.

Next please download the following batch file http://www.securom.com/support/fixreg.bat or – more convenient - this VB-Script http://www.securom.com/support/fixreg.vbs from our web site.

Under a user account with administrator rights double-click (start) the downloaded ‘fixreg.vbs’ or ‘fixreg.bat’. Please note that we are not liable for any problems caused by doing so.

If the application still won’t start, please send a SecuROM™ analysis file to support@securom.com (see "Support Info" section on how to prepare and send an analysis file).

Again, thank you for your co-operation and patience. If you have further questions, please feel free to ask.

Best regards,

SecuROM Support Team
SecuROM on the web: http://www.securom.com or via e-mail: support@securom.com

[Melia2]

Sprout, I've been having the same problem. I have windows XP home edition and the first link you gave is for WIN XP professional. Should I still use the download?

[sprout5533]

It should work for either home or professional. I'm pretty sure the only difference between the two is the networking capabilities. If not, you can always contact Securom and ask them.

[Melia2]

I've contacted securom. It didn't work.

[Hobbit6]

Great, I did this and now my CD drive won't read any CD's! Does anyone know what the problem might be?? Thanks!