game crashes straight away

[tedrodgers]

hi guys,

ive just installed TDU and when i dbl click the desktop icon it brings up a black screen for a couple of seconds and then crashes back to desktop with the usual windows message.."testdriveunlimited.exe has caused a problem and needs to close."

i took a screeny of the error msg ....

http://img412.imageshack.us/img412/9162/tduerrorwn0.th.jpg (http://img412.imageshack.us/my.php?image=tduerrorwn0.jpg)

anyone else had this problem? i cant even get into the game at the moment :(

just for info, i did have the demo and it worked fine. i've uninstalled the demo and removed any folders it left behind.

im gutted.

ted.

[xero01uk]

there hasnt been a demo released, unless you downloaded the beta (cough) anyway what are you specs? and i'll help out if i can

[tenebra]

Tedrodgers, can you please send us your dxdiag file at uk.support@atari.com?

[tedrodgers]

sorry yeh i meant the beta test, i always call it a demo for some reason.

mole, yes mate ive just sent it now with the topic "Test Drive Unlimited - game crashes after clicking desktop icon", hopefully i'll get a reply or help soon.

thanks.

ted.

[tedrodgers]

oh, something ive just noticed. in the "test drive unlimited" folder in "my documents" i have a file called "TDU_MC_1_45_A.dmp" ? its about 10mb in size.

this file wasnt there before i ran the game. anyone else got this file?

ted.

[tedrodgers]

hi guys,

ive managed to fix this myself i think.

i googled "test drive unlimited crashes on startup" and got a few results which suggested disabling the gameport device in hardware manager.

i did this, because i dont use it, i have usb, and the game boots up fine now.

to behonest this surprised me a little, how can a company as big as atari not find a bug as obvious as this one? and fix it before release. pretty poor in my opinion. but atleast it seems to be working now.

hope this helps anyone else who has a similar problem.

ted.

[spyder_]

You're right there, this is a result of a too short period of bug seeking for sure. It seems that Atari wanted to ship this one out in a terrible hurry. Now it is up to us players to do the testing, which in my opinion is a bit bad. When you have payed money for a game you expect to play, not struggling with all kinds of problems that could easily have been prevented! :nono:

[SuMyDi]

oh, something ive just noticed. in the "test drive unlimited" folder in "my documents" i have a file called "TDU_MC_1_45_A.dmp" ? its about 10mb in size.

this file wasnt there before i ran the game. anyone else got this file?

ted.

This is a crash dump file. You can send this file to Atari as it can help the dev team to debug the game.

[AstonLover]

I cant find the gameport device plz plz plz plz help as i dont want to spend £30 and have to take it back 2 days later without playing it

[deanco]

I cant find the gameport device plz plz plz plz help as i dont want to spend £30 and have to take it back 2 days later without playing it

Start -> Control Panel -> System -> Hardware tab -> Device Manager - click on the + to the left of Sound, Video, and Game controllers, right click on Standard Game Port, Disable.

DeanCo--

[TDU-RAZOR]

if you alter the aa settings through the drivers ie make it so the game runs in 16x aa this in somecases causes a crash to desktop...

[zengeneral]

Start -> Control Panel -> System -> Hardware tab -> Device Manager - click on the + to the left of Sound, Video, and Game controllers, right click on Standard Game Port, Disable.

DeanCo--


Worked for me, good job deanco,thanks

[AstonLover]

i cant find standard game port plz help me coz im taking the game back tommorow!

thx for the help so far

[deanco]

zengeneral, glad it worked for you.

AstonLover, God helps those who help themselves. You have all the info to fix your game, I can't come over and click for you, get 'er done.

DeanCo--

[AstonLover]

lol but it doesnt say standard game port rolleyesa