Failure to lunch!

[Phoenix1971]

Ok so my system meets the required spec to run the game. It installs with no problem that I can see. So great nothing seems wrong at this point.

Click on launch and I get a nice message saying ERROR APILOADER - Entrypoint '######' in ' ######' not found! (please replace the # with a square).

So I downloaded the patch just in case that might sort it. Clicked on launch and now I get ERROR APILOADER - Entrypoint 'GetProcessId' in 'KERNEL32.dll' not found!

All the drivers are up to date and I have no trouble with any of the other lastest releases so now I'm stuck.

I have contacted Atari a few days ago but so far no response. Can anyone offer me some advice please? Try to keep it in layman terms as my technical knowledge is limited. Thanks

[kalniel]

Could you attach a dxdiag report? Go start->run and type 'dxdiag', then 'save all information'.

[Phoenix1971]

Thanks for the reply. Here is the dxdiag report.

[kalniel]

Hmm your system looks mostly in order, is Windows fully patched up?

You could try the latest nVidia drivers (they recommend to do this):
http://www.nvidia.com/object/winxp_163.71.html

You could also try disabling sound temporarily.

Which address did you use to contact Atari support? It's important to use the right one.

[LFS-Bladerunner]

Try disabling your virtual Drive (I). A lot of copy-protectection software is allergic to Alcohol 120/Daemon Tools :)

D347PRT SCSI Controller

[Phoenix1971]

Thanks for all the good advice. I have located and sorted the problem. You were right about windows. I had to update the service pack 2. Now it works just fine.